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Shipping Terms

All Little Bambino Bear products are handmade in Perth, Australia. We now offer ready to ship as well as made to order pieces. If you order from both sections, the whole order will be sent when all items are ready. If you would like them separately we suggest placing seperate orders.

 

Made to order

All products displayed in this section are handmade from scratch and therefore can take up to 3-4 weeks to process. Please allow an additional shipping time of 1 week within Australia and around 2 weeks for international orders. Tracking information will be sent as standard with all Australian orders. We do endeavour to send out orders as soon as possible but suggest ordering from our ready to ship section or contacting us prior to ordering if you need your items sooner. 

 

Ready to ship

All products displayed in this section are complete and ready to ship. We aim to ship orders within 2-3 business days, and all orders are shipped with Australia Post from WA. Shipping time within Australia is typically around 1 week after dispatch, and around 2 weeks for international orders. Tracking information will be sent as standard with all Australian orders. 

 

Busy periods

During busy periods (Xmas, public holidays, sales etc), please allow up to an extra week for delivery.

 

Delays, Lost or Stolen parcels

We accept no responsibility for any delays, lost or stolen parcels caused by Australia Post. If this does however occur, please get in touch with us and we will do whatever we can to help rectify any issues. 

 

International orders

For orders placed out with Australia, please also be aware of your own countries importing and customs regulations. Little Bambino Bear cannot be held responsible for any extra charges or delays relating to importing our products.

 

Orders returned to us

In the event that your order was sent out to the correct address and then returned to us, we can either offer a refund minus all shipping charges, or can resend once additional shipping charges have been paid by customer.

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