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Terms of Sale

Terms of use:

Please be advised that these cushions are purely for decoration and should never be left alone in a baby’s cot or place of rest whilst baby is sleeping, as per SIDS guidelines.

These are handcrafted products and colors, dimensions, label placement and stitching may vary slightly.


Payment:

Payment is made through Shopify payments at time of order. No cash, bank transfers or cheques accepted.


Postage:

All of our products are handmade in Perth, Australia. When you place your order, your cushions are already partially made, ready to be stuffed, finished off and then shipped. All orders are sent out within 2 weeks of order being placed. Standard shipping generally takes around 1 week to most states unless in WA which is around 2 days. For international orders, please allow an additional 1-3 weeks depending on your country's mail service and time taken to clear customs. (However I've seen European customers receive their orders quicker than some Australian orders!)

If urgent postage is required please select the express shipping option at checkout. If you require your order sooner than the above stated timeframes, please get in touch BEFORE you place your order and we can advise of current timeframes.

All parcels are sent out using Australia Post. We endeavour to send out tracking details after your order has shipped and encourage you to check the tracking to determine the timeframe in which your parcel will arrive. In the event your parcel becomes delayed or lost, please get in touch with us and we will try and rectify this. We cannot accept any responsibility for stolen parcels and would advise you to report this as a crime.


Returns:

Change of mind returns are accepted within 14 days with postage at the buyers cost (tracked postal service recommended). We will only offer a refund provided the goods are returned to us in a sellable condition.

On the rare occasion that faulty or damaged goods are received then a replacement/refund will be offered once the original is returned and inspected.

Please contact littlebambinobear@icloud.com for a return authorisation prior to returning any goods.

Only regular priced items are eligible for change of mind returns, Sale items are non refundable unless faulty.


Fabric care:

Surface wash with warm water and mild detergent only. We don't recommend getting the cushions or garlands completely wet as the filling may bunch together.


Intellectual property:

Little Bambino Bear own the copyright of all material published on littlebambinobear.com and Facebook.com/littlebambinobear. The products, logos, designs, advertisements and all photographic images and trademarks, service marks, trade names and photography described or displayed on littlebambinobear.com or Facebook.com/littlebambinobear are the intellectual property of littlebambinobear. You may not use, reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in sale of or exploit in anyway in whole or in part any of the contents of littlebambinobear.com and Facebook.com/littlebambinobear without expressed permission in writing from Little Bambino Bear. Any violation of the Little Bambino Bear intellectual property rights may result in legal action being taken against you without further notice.

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